Medical services, haemovigilance and contacts with client hospitals

Medical services, haemovigilance and contacts with client hospitals

Our physicians are available on a 24/7 basis to support hospitals with issues related to blood transfusions and to answer any immunological questions about tissue and organ transplantations. The Blood Service also has a Blood Safety Office which investigates and monitors reported adverse reactions and safety incidents relating to blood transfusions in accordance with national requirements. The information collected is used to improve the safety of blood transfusions.

The Blood Service promotes the safety of blood transfusions, patient-centred blood management (PBM), optimal use of blood products and their supply chain through means such as client meetings, training events and networking. In 2022 we organised 12 training events and intensified collaboration with educational institutions, for example by creating new online courses and learning materials.

Based on the client survey carried out in 2022, blood product clients (n=105) still find the Blood Service a reliable and expert partner. The mean reliability score for the Blood Service’s products and services was 9.8 (on a scale of 4 to 10), and the respondents rated collaboration with the Blood Service as excellent with an overall score of 9.6.

The Blood Service responded to the coronavirus pandemic and the increased geopolitical risks by stepping up its level of preparedness. Continuity planning and preparedness featured in all Blood Service activities. Particular attention was given to cyber security. Numerous technical security solutions were introduced in the new premises in Vantaa. In 2022, collaboration was also enhanced with preparedness managers at the Finnish Red Cross, rescue departments in Southern Finland and the situation and preparedness centres in healthcare and social welfare. Links with the authorities responsible for safety and security of supply were also strengthened.

Watch the video: The Journey of blood

Clients’ trust in Blood Service products and services continues to be excellent.