In 2019, the Blood Service had an average of 513 employees, whose contributions total the equivalent of 425 full-time employees (FTEs). The mean age of our employees was 43.1 years. Of our personnel, 87% were female and 13% male. Permanent employees had a mean duration of employment of 13.1 years, and the proportion of permanent employees who resigned was 4.2%.
The measures of well-being at work continued to be relatively good, as in previous years. The sickness absence rate in relation to theoretical working hours remained at 3.7%. The number of accidents at work declined from the previous year, totalling 25, of which 12 happened at the workplace and 13 on the way to or from work.
We continued target-oriented improvement of our workplace in accordance with the Great Place to Work® model. Our Trust Index© personnel survey total score increased for the sixth time in a row to 81%, which entitled us to our fourth Great Place to Work® certificate. For the second time, the Blood Service was nominated one of the best medium-sized workplaces in Finland with a ranking of 21st.
Our workplace development projects included the implementation of a success management model aimed at supporting the growth and development of teams and every Blood Service employee. We also carried out an extensive occupational health survey as the basis for a project to improve well-being at work, including various training sessions, improved ergonomic aspects and support for personal ability to work. We also released a new employer image video to support the recruitment of new experts.