Clinical contacts and haemovigilance
Blood Service physicians support hospitals around the clock with issues related to transfusion medicine and immunological questions concerning tissue and organ transplants. Additionally, the Blood Safety Office at the Blood Service handles the investigation and monitoring of adverse reactions and safety incidents related to blood transfusion in Finland. The information gathered from these investigations is used to develop safe blood transfusion treatments.
We promote the safety of blood transfusions, patient-centred blood management (PBM), the optimal use of blood products, and the functionality of the product supply chain in customer meetings, training sessions, and various networks. In 2024, we organized 10 training sessions for our customers, and our experts gave over 40 lectures in hospitals and healthcare educational institutions.
Based on the results of the 2024 survey, blood product clients consider the Blood Service to be a reliable and knowledgeable partner that develops its operations with customer needs in mind. Most respondents gave a perfect score (on a scale of 4–10) for the reliability of the Blood Service’s products and services, and the smoothness of cooperation was rated excellent with a score of 9.6. We received great feedback for our good and friendly service around the clock.